It is important that the communications received by customers, stakeholders, and end users are consistent, efficient, and effective. Our Communications team manages and outlines all communication channels and processes, and enforces official communication standards, policies, guidelines, and best practices. We provide guidance and support to our customers to be able to send official communications through their appropriate channels. As authorized senders, our team is responsible for releasing agency-wide cybersecurity-related notifications, including Emergency Communications that alert users of a service outage or security vulnerability. Our team also provides processes and guidance on official written documentation, logos, graphics, and digital email signatures. We work closely with the Agency Office of Communications to stay abreast of the latest communication policies and guidelines to make certain that our processes and standards remain aligned.